An Animated Agent Tool for Understanding the Needs of the Elderly

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Japan and several other countries are facing issues related to their ageing population, and solving these issues has become crucial in various areas of our lives. The need for in-home care is rapidly increasing. More and more family members must care for the elderly or for members with cognitive diseases in their own homes. Moreover, it has been observed that many issues with the elderly or with members with a cognitive disease are caused due to misunderstanding. It is therefore becoming crucial for family members and care givers to learn how to understand the needs of the elderly or persons with cognitive disease. In this study, we propose a tool with animated agents for learning proper communication strategies in different situations. In the tool, the animated agent plays the role of an elderly or a person with a cognitive disease, users answer the questions posed by the agent, and the tool provides feedback on whether or not the user’s answer was appropriate. By using the tool users will be able to learn how to better communicate with the elderly or persons with a cognitive disease and thus provide better care.








近年,人同士の直接のコミュニケーションや感情のやりとりが一層希薄化した社会になり, 本来子供や若者が得るべき会話能力や対人関係能力,ストレス対応能力を含む「ソーシャルスキル」が弱まっている. スキルを磨く方法としてソーシャルスキルトレーニング(SST)が利用され, CGキャラクタを用いて擬似的にスキルを訓練するシステムが開発されている. しかしながら,多人数での会話場面,多様な意見(賛成vs反対)を持つ人がいる対立状況や圧力状況など, より高い社会性が求められる場面までは扱われていない. そこで,多様な人々のコミュニケーション場面や社会的場面を多人数のキャラクタが演じることで再現し, 多人数の社会的場面におけるソーシャルスキルを訓練,向上させる支援システムを開発する. 多人数のキャラクタとの会話ロールプレイとフィードバックを通して,ユーザは多くの人間関係のやりとりを体験し, ソーシャルスキルの学習が可能となる.